Contact Support
Questions about how to use your Aletha Device?
Most product-use questions are answered in our How-To guides.
Have a different question?
Use our self-service portal to get help with FAQs or send us a message.
in our self-service portal, you can easily get assistance with:
• Order Questions: Find tracking details or request changes (we'll do our best to accommodate your request)
• Returns: Start a return within our 60-day return policy
• Product Claims: File a claim for damaged or broken products
• How-To Questions: Search additional product-use FAQs to help you get the most out of your Aletha product(s)
• Product Information: Find which products are right for you
• Special Discounts: Inquire about wholesale, practitioners, military, first responders, and more
Our portal is designed to provide quick answers and help us address your concerns efficiently.
You can also send us a message directly through the portal, or reach out at hello@alethasupport.com